September 23, 2017
“Love your customer, the money will follow.” Retail expert Bob Negen holds to this principle at all levels. If we do anything else in our business with laser focus, this should be the top
[ Read More ]The summer sales slump is something retailers all know too well. Families are busy carting kids to sports practices, camp, and the neighborhood pool. So, how can stores stand out enough to draw
[ Read More ]The jury is no longer out. According to the Quartz Daily Brief, Amazon’s first bookstore in New York City “sucks the joy out of buying books.” Let’s admit it—most of us brick-and-mortar retailers
[ Read More ]Over the last few years, we’ve seen confirmation of what we instinctively knew to be true: The local church desires to support local Christian retail. Partnership with our local church body takes
[ Read More ]As my store’s fiscal year end draws near, it’s safe to say this year will be forever marked as one of change. Our country’s retail landscape altered dramatically in this span of 12 months like
[ Read More ]Nearly two years after emerging from Chapter 11 bankruptcy, Family Christian Stores decided to cease all operations in late February. That’s 85 years of bookselling coming to an abrupt halt. All
[ Read More ]Last month I talked about how our store is becoming more intentional about carrying ABA titles alongside the CBA best-sellers in our children’s department. Careful selection is part of that
[ Read More ]Our store has been leaving money on the table. We’re finally catching up to a trend that other retailers have known for some time. There’s a category of product that people actually prefer to buy
[ Read More ]I placed my first order with CROnly! Here we go, I thought as I clicked the “Purchase” button, marking the start of a brand new venture with CBA. My excitement doesn’t have as
[ Read More ]The first day of any job is significant. The first day on my job as manager, the owner, Rich Baker, said something I still carry with me closely: “Your staff will be where most of your time goes.
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