The annual convention will host its popular Retail Academy in partnership with Jack Scott of Scott Marketing and Training. Retail Academy offers basic and intermediate training in key retail disciplines, including marketing, inventory management, customer service, financial principles and retail accounting, human resources, and displays and merchandising.
Basic retail skills continue to be a highly requested area of training. Scott, who retired after leading one of the industry’s most profitable and effective chains, Provident Christian Stores, has been training and consulting in the U.S. and working with international Christian stores and companies involved in Christian product retail and distribution.
Retailers who take all six sessions qualify for a basic retail certification, but sessions also may be taken separately. Individual classes are $10 each or $50 for all six.