The Professional Christian Retailer Certification Program

CBA’s Professional Christian Retailer Certification Program (PCR) is the pinnacle of professionalism in the Christian retail industry.

This Christian retail-focused program is composed of nine modules based on the essentials of retailing that every Christian retailer needs to know!

  • Market Analysis
  • Finance
  • Store Operations
  • Buying
  • Marketing
  • Human Resources
  • Customer Service
  • Merchandising
  • Technology

Recently updated, the PCR program is designed to be:

  • Applicable – Developed and led by highly qualified retail professionals and experienced CBA retailers, this program applies directly to you and your Christian store.
  • Accessible – Attend these sessions two different ways:
  • Affordable – As a CBA Member, you can get the best retail training in the industry at a fraction of what you'd pay for similar seminars elsewhere.

To attain PCR certification, a retailer must participate in and complete testing for all nine modules and then develop a business plan to be reviewed and approved by CBA training staff.

For more information about PCR and how you will benefit from enrolling in this certification program, click on the links to the left or email pcr@cbaonline.org.