With Retail Academy Online, managers get tips, tricks, and templates for setting standards and maintaining accountability—without awkwardness. Retail Academy Online is an online portal full of engaging training courses available on demand that cover a variety of retail topics and can be assigned to specific staff members based on their level of expertise. The platform offers courses covering foundational elements for all staff as well as courses targeted toward supporting managers.
Management-specific topics include understanding a manager’s role, setting and adjusting goals, performance metrics to track, non-negotiable standards, feedback conversations, recruiting tips, templates for policies and forms, and more.
CBA has teamed up with The Friedman Group, an internationally-renowned retail training company, to provide this training resource that is affordable, reliable, and available at your convenience.
Only $149 annually for up to three users.
Find out more at a free webinar, Sept. 14, at 2 p.m. MST / 4 p.m. EST. Register now.