Creating environments that make your customers see themselves in your store is more about understanding hearts than implementing techniques. This session helps you understand the how and why of connecting with your customers where they live. What are the emotional clues and settings you need to consider, and how do they fit together to tell customers your store is where they need to be? Danni Schneidt-Hill of Promises “His” Coffee & Cottage Shoppe helps you put together the pieces to make your store pop.

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