Retail stores competing today for consumer attention and loyalty need a new playbook with proven principles that connect with customers and make stores stand out. CBA Retail Academy’s Professional Store Management Boot Camp is solid training and information about how to do that in the face of internet competition and online selling.

Join with other forward-thinking retailers for two-and-a-half days of valuable help and information Monday-Wednesday, April 30-May 2, at publisher David C Cook headquarters, 4050 Lee Vance View, Colorado Springs, Colorado. Sponsored by CBA, Wendi Swanson of The Friedman Group will present the seminar designed by internationally renowned experts in today’s retailing.

New Competitive Advantage

In a time when relationship, product knowledge, service, and experience are competitive advantages, how do you build them into your store culture, your and your staff’s heart, and your management style? Swanson shows basic management principles and advanced techniques to take your store to the next level.

Starting with a definition of what successful store managers do, Boot Camp takes you through foundational management information all focused on how to create compelling customer experiences, effective coaching and discipline that builds teams, people planning to optimize team skills, training to translate service into sales, and what to start first when you get back to the store.

Start on Monday

This is not a simple workshop but hands-on comprehensive education on professional retail management today that can help you compete with the best retailers — and you can begin implementing immediately.

Professional Store Management Boot Camp will return the investment in happier employees, stronger teams, and higher business performance. Don’t miss this opportunity.

$449 early bird rate through March 16
$499 after March 16
Daily lunch and snacks
Boot Camp manual and materials
Certificate of Achievement

Special rates at Homewood Suites near David C Cook
Daily complimentary breakfast, evening hors d’oeuvres and beverages
Room-sharing on request

Airport shuttle discounts
Free round-trip shuttles to Boot Camp for hotel quests

For more information and to register, visit Management Boot Camp.